While the number of Members topped 1,200 in 1988, attrition due largely to retirements brought the total to about 1,000 in 1990.
The Division engaged TO Corporate Services Inc. to provide full administrative services for the Division and Ontario Branch from offices in Toronto. Council decided to offer all Affiliates the option of becoming Associates or relinquishing their connection with the Division, thus increasing the number of Members and the amount of per capita fees accruing to the Institute’s London head office. The Division would no longer able to accept Affiliates. To serve Affiliates and others not wishing to become Associates, the Division sponsored the creation of the Canadian Society of Corporate Secretaries. An agreement between the two organizations provided for joint collaboration in running conferences and seminars of mutual interest, distribution of the “Professional Administrator” magazine for a modest fee and provision of administrative services. Chartered Secretaries could join the Society without paying annual fees and other Society members could apply for the Division’s P Adm. designation upon meeting the rules in effect for the Division’s own Members.
During the next five years, there was an average annual increase in new Members of about fifty – but resignations, retirements, deaths, and moves away from Canada were about double that number. Although the directors devoted much time to building a business plan and marketing plan at that time, some progress was made. However, the toll of aging members who had joined before Bye-law 10 expired continued to restrict growth; few had encouraged their successors to qualify for membership. New associations appealing to administrators in various fields without examination diluted the numbers of those who might otherwise have considered ICSA.